Head of Operations practice interview
Operational strategy, process design, cost control, vendor management and leading large teams. Practise the 6 questions interviewers ask for this role with follow-ups. Paid plans add scored feedback on every answer.
A Pro practice interview, on the Pro plan from ₦5,000 a month billed yearly, or on Premium.
- Lead
- 20 minutes
- 6 questions
- Scored feedback on paid plans
About the role
A head of operations makes sure the business runs smoothly and efficiently. You set operational strategy, design processes, control costs, manage vendors and lead large teams across functions. The panel is deciding whether you can scale operations, fix what is broken and keep service steady as the company grows.
How to prepare
- Prepare two or three examples where you redesigned a process and the cost or speed improved.
- Gather the key figures from your past roles, such as cost savings, team size and service levels.
- Be ready to explain how you choose, manage and replace vendors.
- Think about how you keep operations steady through power cuts, fuel scarcity and currency changes.
- Study the company's business model and note where operations limit its growth.
Common mistakes
- Describing activity instead of measurable results.
- Ignoring the people side of operations, such as training and morale.
- Offering a ready-made plan for the company before understanding how it works.
What to expect
A real first-round interview
6 questions the way interviewers ask for this role, with follow-ups when an answer needs more.
Spoken, like the real thing
Speak your answers in your browser or the free desktop app, with live captions. You can ask the interviewer to repeat anything.
Scored on 5 areas
The things this interview weighs most. With a paid plan, your report shows how you did on each one.
A private report
On Plus, Pro and Premium: every answer scored, your strongest lines quoted and what to say differently next time. Interview creators never see it.
More leadership practice
Country Manager
Market strategy, P&L ownership, regulatory relationships and building a local team.
LeadershipProRestaurant General Manager
Restaurant performance, guest experience, food safety, labour and stock control, and leadership across kitchen and service teams.
LeadershipProGeneral Manager, Mining Operations
Executive leadership of safe production, operating cost, asset performance, workforce capability and stakeholder trust at a mine.