Senior Service Adviser (Automotive)
Customer diagnosis, repair estimates, workshop coordination, service recovery and ethical automotive sales advice.
Customer diagnosis, repair estimates, workshop coordination, service recovery and ethical automotive sales advice.
Receiving vehicles, clarifying faults, explaining workshop recommendations and keeping customers informed about repairs.
Managing vehicle reservations, explaining rental terms, checking vehicles and resolving collection or return issues.
Customer intake, accurate job cards, repair estimates, workshop coordination and clear handling of service concerns.
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