Senior Service Adviser (Automotive)
Customer diagnosis, repair estimates, workshop coordination, service recovery and ethical automotive sales advice.
Customer diagnosis, repair estimates, workshop coordination, service recovery and ethical automotive sales advice.
Qualifying vehicle buyers, presenting suitable models, handling objections and progressing enquiries to completed sales.
Managing vehicle reservations, explaining rental terms, checking vehicles and resolving collection or return issues.
Understanding buyers, presenting suitable vehicles, handling objections and following leads from enquiry to handover.
Identifying correct vehicle parts, serving workshop and retail customers, controlling stock and processing sales accurately.
Customer intake, accurate job cards, repair estimates, workshop coordination and clear handling of service concerns.
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