Head of E-commerce
E-commerce strategy, profit and loss ownership, digital trading, customer growth and leadership across product, marketing and operations.
E-commerce strategy, profit and loss ownership, digital trading, customer growth and leadership across product, marketing and operations.
Customer experience strategy, journey transformation, insight governance and executive leadership across telecoms channels and products.
Setting airline customer experience strategy across booking, airports, flights, disruption recovery, complaints and service partners.
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