Pre-authorisation Officer (HMO) practice interview
Reviewing treatment requests, checking benefits and clinical information, documenting decisions and escalating urgent cases. Practise the 5 questions interviewers ask for this role with follow-ups. Paid plans add scored feedback on every answer.
Free with an Intaviu account: 320 credits a month, at 10 credits a minute of practice. Private: interview creators never see them.
- Junior
- 15 minutes
- 5 questions
- Scored feedback on paid plans
About the role
A pre-authorisation officer reviews provider requests before covered services proceed, checking eligibility, benefits and the clinical information supplied. The panel wants careful decisions, prompt escalation of urgent or complex cases, clear provider communication and a reliable record of every action.
How to prepare
- Review the usual sequence for checking eligibility, benefits, clinical details and approval authority.
- Practise identifying the missing information in a brief treatment request.
- Think through how urgency changes your response without removing required safety checks.
- Prepare an example of making a careful decision under time pressure.
- Review what should be documented when a request is approved, queried, escalated or declined.
Common mistakes
- Approving a request before confirming the member and benefit details.
- Making a clinical decision beyond your training or delegated authority.
- Requesting more information without explaining exactly what is missing.
What to expect
A real first-round interview
5 questions the way interviewers ask for this role, with follow-ups when an answer needs more.
Spoken, like the real thing
Speak your answers in your browser or the free desktop app, with live captions. You can ask the interviewer to repeat anything.
Scored on 4 areas
The things this interview weighs most. With a paid plan, your report shows how you did on each one.
A private report
On Plus, Pro and Premium: every answer scored, your strongest lines quoted and what to say differently next time. Interview creators never see it.
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