Public service innovation fellowship practice interview
Improving a public service through user insight, practical testing, evidence and responsible delivery. Practise the 5 questions selection panels ask with follow-ups. Paid plans add scored feedback on every answer.
Free with an Intaviu account: 320 credits a month, at 10 credits a minute of practice. Private: interview creators never see them.
- 20 minutes
- 5 questions
- Scored feedback on paid plans
About the award
This interview is for a fellowship focused on making public services simpler, fairer and more effective. The panel looks for candidates who understand users, test ideas on a manageable scale, use evidence honestly and can work responsibly within public institutions.
How to prepare
- Check the programme's official information for current selection rules, placement areas and interview instructions.
- Map one public service from the user's first step to the final outcome and note likely delays or exclusions.
- Prepare an example of a small improvement you tested and what you learned from the result.
- Practise defining measures that cover service quality, access, time and user experience.
- Consider how a good digital idea would still serve people with weak connectivity or limited digital skills.
Common mistakes
- Starting with an app or platform before understanding the user's problem.
- Calling an idea successful because it launched rather than because service outcomes improved.
- Overlooking people who cannot use the proposed channel easily.
- Assuming public servants will adopt a change without consultation or support.
What to expect
A real selection interview
5 questions the way selection panels ask, with follow-ups when an answer needs more.
Spoken, like the real thing
Speak your answers in your browser or the free desktop app, with live captions. You can ask the interviewer to repeat anything.
Scored on 4 areas
The things this interview weighs most. With a paid plan, your report shows how you did on each one.
A private report
On Plus, Pro and Premium: every answer scored, your strongest lines quoted and what to say differently next time. Interview creators never see it.
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