Head of E-commerce
E-commerce strategy, profit and loss ownership, digital trading, customer growth and leadership across product, marketing and operations.
E-commerce strategy, profit and loss ownership, digital trading, customer growth and leadership across product, marketing and operations.
Seller operations, catalogue quality, order exceptions, service standards and scalable marketplace controls.
Growing major marketplace sellers through joint plans, commercial analysis, promotion strategy, negotiation and operational problem solving.
Marketplace discovery, buyer and seller trade-offs, product prioritisation, experimentation and commercial outcomes.
Daily marketplace checks, listing and order exceptions, accurate updates and escalation across seller and fulfilment teams.
Supporting marketplace sellers with listings, orders, account issues, policy questions and clear escalation notes.
Vendor onboarding, performance follow-up, catalogue and fulfilment issues, and commercially sound marketplace relationships.
Maintaining accurate product listings, checking attributes, resolving duplicate records and improving catalogue quality.
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