Chargeback and Disputes Analyst
Assessing card and payment disputes, gathering evidence, meeting scheme timelines and balancing recovery with fair customer outcomes.
Assessing card and payment disputes, gathering evidence, meeting scheme timelines and balancing recovery with fair customer outcomes.
Guiding merchants through KYC checks, resolving application gaps and activating payment services without weakening controls.
Investigating payment product issues, guiding users and turning support evidence into useful product feedback.
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