Hotel General Manager
Hotel performance, guest experience, departmental leadership, commercial decisions and control of the operating budget.
Hotel performance, guest experience, departmental leadership, commercial decisions and control of the operating budget.
Room cleaning, inspection standards, safe chemical use, lost property and responding to guest requests.
Room inspection, attendant supervision, linen and amenity control, safe cleaning and coordination of room releases.
Directing room and public-area standards, workforce planning, linen controls, safety and coordination across hotel operations.
Coordinating event briefs, room setups, suppliers, schedules, costs and client changes within a hotel.
Rotational hotel operations, guest service, commercial awareness and learning to lead across departments.
Sourcing hotel supplies, evaluating vendors, controlling cost and quality, managing urgent needs and maintaining purchasing records.
Building hotel accounts, qualifying group and corporate business, negotiating rates and converting enquiries into profitable bookings.
Leading reservations, forecasting room demand, setting rates, controlling inventory and aligning commercial teams around revenue decisions.
Room pricing, demand forecasting, distribution choices, inventory controls and commercial performance analysis for hotels.
Corporate and group hotel sales, account growth, qualified pipeline management, negotiations and handover to operations.
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