Dispatch Officer (Last-Mile Delivery)
Assigning last-mile orders, tracking riders, resolving failed deliveries and keeping customers and teams updated.
Assigning last-mile orders, tracking riders, resolving failed deliveries and keeping customers and teams updated.
Managing dispatch queues, order readiness, driver allocation, live exceptions, proof of delivery and shift performance.
Daily dispatch control, rider allocation, delivery exceptions, proof of delivery and team performance.
Leading last-mile capacity, delivery stations, route execution, rider performance, failed deliveries and customer experience.
Planning truck movements, monitoring drivers and turnaround, resolving road disruptions and controlling trip costs.
Receiving and sorting parcels, checking shipment details, supporting dispatch and tracing courier exceptions.
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