Technical Support Specialist
Troubleshooting, product and network knowledge, customer handling and clean escalations to engineering.
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Customer Service Supervisor (Electricity Distribution)
Leading a distribution service team through outage enquiries, billing disputes, escalations, service recovery and daily performance coaching.
JobsMid level20 minPro
ProEnterprise Customer Success Manager (Fintech)
Enterprise onboarding, adoption, service recovery, renewal risk and measurable customer outcomes for fintech accounts.
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