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User Research Intern (Financial Services) practice interview

Planning ethical customer research, running wallet usability sessions and turning evidence into useful product insights. Practise the 5 questions interviewers ask for this role with follow-ups. Paid plans add scored feedback on every answer.

Practise this interview free

Free with an Intaviu account: 320 credits a month, at 10 credits a minute of practice. Private: interview creators never see them.

About the role

This interview tests whether you can study how people use financial products without leading them or mishandling sensitive information. The panel is looking for curiosity, careful listening and a simple approach to collecting and explaining evidence.

How to prepare

  1. Practise turning a broad product concern into one clear research question.
  2. Review neutral interviewing prompts and common ways a moderator can influence an answer.
  3. Prepare an example of how you grouped notes into themes and recommendations.
  4. Learn the main steps a customer takes when joining and using a digital wallet.
  5. Think through how you would protect research notes that contain financial or contact information.

Common mistakes

  • Treating personal opinions as findings without evidence from participants.
  • Asking leading questions that reveal the answer you hope to hear.
  • Reporting quotes without explaining the pattern or product decision they support.

What to expect

A real first-round interview

5 questions the way interviewers ask for this role, with follow-ups when an answer needs more.

Spoken, like the real thing

Speak your answers in your browser or the free desktop app, with live captions. You can ask the interviewer to repeat anything.

Scored on 4 areas

The things this interview weighs most. With a paid plan, your report shows how you did on each one.

A private report

On Plus, Pro and Premium: every answer scored, your strongest lines quoted and what to say differently next time. Interview creators never see it.

Free with an Intaviu account. Ready when you are.Practise this interview free
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User Research Intern (Financial Services) interview practice · Intaviu