Hotel Front Office Agent
Guest check-in, reservations, complaint handling, payments and keeping the front desk calm.
Guest check-in, reservations, complaint handling, payments and keeping the front desk calm.
Espresso preparation, milk texture, drink consistency, hygiene, order flow and friendly counter service.
Shift leadership, room inventory, guest recovery, payment controls and coordination across hotel departments.
Leading restaurant shifts, coordinating service, resolving guest complaints and controlling cash, stock and food safety.
Learning restaurant and banquet service, order accuracy, food safety and teamwork across busy shifts.
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