Customer Service Officer (Banking)
Courtesy, accuracy, compliance awareness and calm with the public.
Courtesy, accuracy, compliance awareness and calm with the public.
Transaction monitoring, KYC reviews, suspicious activity investigation and STR reporting.
Debt recovery calls, payment plans, respectful and lawful conduct and accurate follow-up records.
Regulatory compliance, policies, monitoring, regulator relationships and staff training.
Market strategy, P&L ownership, regulatory relationships and building a local team.
Vehicle maintenance, fuel control, driver safety and performance, compliance and fleet costs.
Proposal development, grant compliance, budgets, donor relationships and the full grant cycle.
Risk assessment, safety inspections, incident investigation, training and regulatory compliance.
Prospecting, needs analysis, explaining policies plainly and ethical selling of insurance.
Monthly payroll runs, PAYE, pension and other statutory deductions, controls and pay queries.
Dispensing accuracy, counselling, drug interactions, stock control and handling prescription problems.
Supplier sourcing and evaluation, negotiation, purchasing controls and managing supplier performance.
Project delivery, work planning, partner coordination, budget tracking and donor reporting.
Company income tax, VAT, withholding tax, PAYE and filing with Nigerian tax authorities.
Leading branch sales, service, controls, cash operations and staff performance while protecting customers and the bank.
Recruiting, coaching and managing insurance agents to deliver sustainable sales with strong conduct and policy retention.
AML governance, customer risk, transaction monitoring, investigations, regulatory reporting and team leadership.
Investigating monitoring alerts, applying customer due diligence and writing clear escalations under Nigerian financial rules.
Preparing compliant declarations, checking shipment evidence, resolving customs queries and securing timely cargo release.
Privacy governance, lawful processing, data subject requests, breach response and practical compliance with Nigerian data protection rules.
Verifying customers and businesses, assessing ownership and source of funds, and completing risk-based due diligence reviews.
Border controls, lawful goods clearance, revenue protection, integrity and calm decisions during customs operations.
Quality system leadership covering deviations, CAPA, change control, batch disposition, audits and GMP culture.
Batch record review, floor oversight, deviation assessment and CAPA follow-through in pharmaceutical manufacturing.
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