Customer Service Officer (Banking)
Courtesy, accuracy, compliance awareness and calm with the public.
Filters
Call Centre Agent
Listening, calm under pressure, clear explanations and first-contact resolution.
Collections Officer
Debt recovery calls, payment plans, respectful and lawful conduct and accurate follow-up records.
Customer Support Team Lead
Coaching agents, queue and SLA control, escalations and quality reviews for support teams.
Patient Services Officer
Patient registration, appointments, billing queries, records and calm handling of a busy front desk.
Technical Support Specialist
Troubleshooting, product and network knowledge, customer handling and clean escalations to engineering.
Customer Support Associate (E-commerce)
Resolving order, payment, delivery and return enquiries across chat and email while keeping customers accurately informed.
Customer Support Representative (Digital Wallets)
Resolving wallet, transfer and access complaints through clear diagnosis, secure verification and dependable follow-up.
Insurance Customer Service Representative
Handling policy questions, claim updates, complaints and accurate customer records across phone and digital channels.
Utility Customer Service Representative
Handling billing queries, outage complaints, meter issues, service requests and accurate customer records.
Airline Ticketing and Reservations Agent
Booking itineraries, explaining fare conditions, changing tickets and resolving passenger requests accurately across sales channels.
Airline Ticketing and Reservations Officer
Managing bookings, fare rules, ticket changes, payments and passenger queries with speed and accuracy.
Customer Service Supervisor (Electricity Distribution)
Leading a distribution service team through outage enquiries, billing disputes, escalations, service recovery and daily performance coaching.
Digital Banking Support Officer
Customer support for digital channels, failed transactions, access issues and safe issue escalation.
Guest Experience Officer
Monitoring the guest journey, personalising stays, resolving service failures and turning feedback into practical hotel improvements.
Guest Relations Officer
Welcoming guests, resolving complaints, coordinating service recovery and following through on individual needs.
JobsExecutive20 minPro
ProHead of Customer Service (Utilities)
Setting utility customer strategy across billing, outages, complaints, digital channels and frontline service recovery.
JobsExecutive20 minPro
Head of Customer Support (Fintech)
Support strategy, payment incident response, complaint quality and leading multi-channel teams through demand spikes.
HMO Customer Care Officer
Member enquiries, benefit explanations, complaint resolution, provider coordination and accurate call documentation.
Insurance Customer Service Officer
Policy enquiries, claims updates, complaint resolution and clear communication with insurance customers.
Passenger Service Agent
Check-in, boarding, passenger enquiries and accurate handling of disruptions within airline procedures.
Passenger Service Supervisor
Supervising check-in and boarding, resolving disrupted journeys and keeping passenger service safe, accurate and on time.
Reservations Agent
Accurate room bookings, rate explanations, special requests, payment records and helpful phone and email service.
Salon Receptionist
Appointment booking, welcoming salon clients, handling payments, managing delays and keeping accurate front-desk records.
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